Privacy Policy

1. Introduction

JurisBy ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our audio transcription service.

We are fully committed to complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Information We Collect

2.1 Personal Data

We may collect the following personal data:

• Email address (for authentication and communication)
• Payment information (processed securely through our payment processor)
• Audio files you upload for transcription
• Transcription content derived from your audio files
• Usage data and interaction with our service

2.2 Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our service
• To process and complete transcription requests
• To notify you about changes to our service
• To provide customer support
• To gather analysis or valuable information to improve our service
• To detect, prevent and address technical issues
• To comply with legal obligations

4. Legal Basis for Processing

We process your personal data under the following legal bases:

• Contract: Processing necessary for the performance of a contract with you (our Terms of Service)
• Consent: Processing based on your specific consent
• Legitimate Interests: Processing necessary for our legitimate interests, such as improving our service, provided those interests aren't overridden by your rights
• Legal Obligation: Processing necessary to comply with a legal obligation

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Audio files that are not transcribed will be automatically deleted after 30 days. Transcription results will be retained as long as your account is active, unless you request deletion.

6. Your Data Protection Rights

Under GDPR, you have the following rights:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section. We will respond to your request within 30 days.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include encryption, access controls, and regular security assessments.

8. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside of the United States and choose to provide information to us, please note that we transfer the data to servers in the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us.